Overview
Our policies are focused on creating a supportive framework for us to administer schemes to measure, manage, reduce and offset carbon emissions in Australia.
Working with our stakeholders and clients
Debt management
We're responsible for collecting payments related to the climate change laws we administer.
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Fit and Proper Person posture
The Fit and Proper Person (FPP) test is a key control to protect the integrity of the schemes administered by us.
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Complaints
We encourage all types of feedback, including complaints. You can submit a complaint to help us improve our service.
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Using our online systems, website and social media
Copyright
Learn about using the content on our website and our content policy, including use of the River of Life artwork.
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Data matching
Data matching is an administrative and law enforcement tool we use for compliance activities.
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Disclaimer
We operate and maintain this website to distribute information to the public.
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Privacy policy
Our privacy policy explains what kinds of personal information we collect and why.
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Security vulnerability disclosure
If you have found a potential security vulnerability in our ICT systems, you can report it.
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Social media guidelines
We encourage engagement on our social media channels. When doing so we expect certain behaviour from you.
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Related topics
Our reports and accountability
We exercise our powers as a regulator in a transparent and accountable manner.
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Our compliance approach
We're ensuring participants understand their obligations and comply with the law through monitoring and enforcement.
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Freedom of information (FOI)
Under freedom of information, you have a right to access documents and information we hold.
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