We frequently update our content. We don't guarantee and, to the extent permissible by law, accept no legal liability regarding the accuracy, reliability or currency of material on this website or any linked site.

You should exercise your own skill and care when using this website. You should evaluate whether the information on this website and linked sites is:

  • accurate
  • current
  • complete
  • relevant.

The information on our website is not a substitute for professional advice. You should seek professional advice before taking action based on our website content.

The material on this website may include the views or recommendations of third parties. It doesn't always reflect our views or indicate our commitment to a particular course of action.

We make reasonable efforts to maintain links to current and accurate information. However, we don't endorse or recommend any material, associated organisation, product or service on other sites.

Website security

We apply a range of security controls to protect our websites from unauthorised access. But, you should be aware that:

  • the World Wide Web is an insecure public network
  • there is a risk that your transactions may be seen, intercepted or modified by third parties
  • downloadable files may contain computer viruses, disabling codes, worms or other devices or defects.

We accept no responsibility for any interference with or damage to your computer, software or data occurring in connection with this website or any linked site.

You must take appropriate precautions to prevent damage to your computer system, software or data.

Identity theft and cyber support service

We take cyber security seriously and manage private information in the strictest confidence. However, if your private information is compromised while using our systems, we can connect you with IDCARE for specialist victim support services. IDCARE is a not-for-profit organisation that provides an identity and cyber support service for individuals and organisations in Australia and New Zealand.

To report suspected misuse of your identity from using our systems, email referrals@cer.gov.au.

If you need identity credentials reissued, contact the relevant authority in your state or territory.


We welcome feedback and suggestions on improving the website's usability, accessibility and accuracy. If you have feedback, contact us.